Privacy Policy

Data controller

[Denominación social completa, incluida la forma jurídica], with Tax ID (NIF) [NIF] and trading as Terranova Capital Partners, is the controller of the personal data collected through this website.

Address: Calle Serrano 45, 3rd floor, 28001 Madrid, Spain.

Email: srodriguez@terranovacpp.com · Phone: +34 696 194 263

Data Protection Officer: [appointed / not appointed; contact details where applicable].

Categories of data collected

• Identification and contact data: full name, company or institution, email address.
• Content of the inquiry: type of inquiry and message text.
• Record of consent: confirmation of acceptance and date of submission.
• Technical security data: pseudonymized IP address, date and time of the request, and server logs.
• Browsing data: only if the user accepts analytics cookies.

No special categories of data are collected. No automated decision-making or profiling is carried out.

Purposes and legal basis

• To respond to inquiries submitted through the contact form: consent of the data subject, Article 6(1)(a) GDPR, given by means of the acceptance checkbox.
• To ensure the security of the website, prevent mass or fraudulent submissions and keep technical records: legitimate interest of the controller, Article 6(1)(f) GDPR.
• Statistical measurement of site usage through analytics cookies: consent of the data subject, Article 6(1)(a) GDPR.
• Compliance with applicable legal obligations: Article 6(1)(c) GDPR.

Users may withdraw their consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.

Recipients and data processors

Data is not disclosed to third parties, except where legally required. The following providers are involved in delivering the service and act as data processors under a contract compliant with Article 28 GDPR:

• Website hosting and distribution: [proveedor de alojamiento].
• Database and server functions where inquiries are stored: [proveedor de base de datos].
• Email notification of inquiries: [proveedor de correo].
• Analytics measurement, subject to consent only: [proveedor de analítica].

Legal advisors or auditors may also access the data where necessary, subject to a duty of confidentiality.

International transfers

Some of the providers listed above may process data outside the European Economic Area, in particular in [países de destino]. In such cases, the transfer relies on one of the safeguards set out in Chapter V GDPR: an adequacy decision of the European Commission, standard contractual clauses, or supplementary technical and organizational measures.

Users may request a copy of the safeguards applied by writing to srodriguez@terranovacpp.com.

Retention periods

• Contact form inquiries: up to 12 months from the last communication with the data subject, unless a professional relationship begins.
• Record of consent: for the duration of the processing and 3 additional years as evidence of compliance.
• Technical and security records: 12 months from the date they are generated.
• Cookie decision: 24 months, after which consent is requested again.
• Documentation subject to a legal retention obligation: the periods established by applicable commercial and tax regulations.

User rights and how to exercise them

Users may exercise their rights of access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent.

To do so, it is sufficient to send a request to srodriguez@terranovacpp.com, or by post to the address indicated above, stating the right being exercised and enclosing a copy of an identification document where necessary to verify identity. Requests are answered within a maximum period of one month, extendable by two additional months in particularly complex cases, with notice to the data subject.

Exercising these rights is free of charge, except in the case of manifestly unfounded or excessive requests.

Complaints

Users have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) if they consider that the processing of their data does not comply with applicable regulations.

Security

Terranova Capital Partners adopts the technical and organizational measures necessary to ensure the security of personal data and to prevent its alteration, loss or unauthorized access. Communications with the website are encrypted and access to the inquiries received is restricted to authorized personnel.